CUSTOM SHADES AND PERGOLAS
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CUSTOM SHADES AND PERGOLAS
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FAQs
Frequently Asked Questions
FAQS
Frequently asked questions
How can I get a fairly accurate estimate for my project?
If you are looking for estimated costs for your project, please add estimated measurements (height and width). We can quickly provide an estimated cost for you to consider. If you are happy with the cost, we will then come out to measure and provide a firm quote where you can select the screen of your choice and color for the framing.
How long will the installation take?
The typical install is 2 hours for each shade installed. If we have access to electricity, you are not required to be home for exterior installs.
What is your warranty?
Warranty on motors and fabric is 5 years on manufacturer defects.
How do I maintain my sunshades?
The shades are designed to be maintenance-free. Periodic inspection, to remove dirt, dust, and debris from the system will help maintain and lengthen the life of the system.
Do I need electrical power to operate the motor?
Yes. You should have electricity preferably near the header of the shade. One plug per shade is required.
Can I get different levels of darkness?
Yes, there are a variety of choices available to you to customize the actual darkness or privacy of the screens. Our Reps will discuss the options you have so that you get the right level of privacy based on your needs.
How do you the Shades open and close?
All our Sunshades are controlled by your own custom remote control device. Remotes are programmed on-site as part of installation and the Serneityt Rep on hand will show you how to manage and operate your shades. The remotes are similar to most remote devices and are battery operated.
What colours do the Shades come in?
You have a wide variety of custom colours available to you which our Rep will discuss with you. We can even custom match most colours so that the look is seamless with other parts of your home.
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